Unified Communications and Collaboration

Advanced Collaboration technologies empowers businesses to connect, communicate and collaborate

IT can easily become burdened, in addition to the diversified technology, due to high volume of operational events. After ages of on premise solutions, the innovative approaches of software and cloud solutions are driving the enterprises to choose solutions that offer more seamless integration and agility. This on-going technological advancement can be very demanding for many enterprises to resource and manage. Enterprise Unified communications and collaboration environments are often imploded with multiple service networks and differing solutions for voice, video, contact center, and collaboration.

 

GlobalXperts guarantees seamless collaboration across your business by integrating all of your real-time communication — instant messaging, voice, video conferencing solutions, desktop sharing –into a single unified communications solution, which brings the best experience that integrates people, processes and technology, enabling you to do more. Our highly experienced technical team ensures the delivery of the right solution with enterprise-class performance whilst our managed services team ensures speedy user adoption and on-going support.

Services

  •   Communication Lifecycle Management
  •   Managed Audio & Video Conferencing Services
  •   Hosted Unified Communications
  • •  SIP Trunking
  •   VoIP services

Key Features

  •  24x7x365 monitoring spanning across IP telephony, telepresence, contact center IVR, messaging and multimedia conferencing
  •  Multiple engineering and operational teams to address UCC operations and management complexities
  •  Flexible services model to augment hiring and maintenance of skilled resources
  •  Rapid adoption, scaling and deployment of new services and technologies in new and existing environments to meet business demands
  •  Multi-technology and multi-vendor management

Benefits

  • •  Reduction in operational complexities
  • •  Enable flexible path to more agile and integrated collaboration solutions