Managed IT Services
When organizations push the boundaries of productivity and efficiency, their IT teams are persistently being tested to do more with less. By stretching the teams to their limits, they can react only to the altering environments instead of accomplishing a proactive IT management strategy. The immense and evolving set of technologies in the enterprises of the today’s modern world is becoming increasingly challenging to consume and maintain. The peripheral IT services are rising ominously faster, as more enterprises seek externally for IT solutions.
With our widespread suite of Managed Services, we help our customers’ business move beyond time-consuming activities and emphasis on delivering specific business outcomes. GlobalXperts’ core managed service offerings include 24x7x365 monitoring and management of IT Infrastructure devices, which assist in overcoming critical challenges related to people, process and technology whilst providing our customers’ business with redundancy, flexibility, and reliability. We assist our customers in managing their IT operations through a swarm of solutions for service desk support, alert management, application management, incident management, problem management, change management and vendor management. The services we offer go way beyond simple break-fix model and proactively provide the information that is needed by the customer. Our solutions are premeditated to scale seamlessly with our customers’ operations, which makes service delivery possible even with a small and agile IT team.
Our highly-experienced managed services team which consists of industry veterans provides the best IT management solutions from our ISO 27001 certified Network Operations Centers in Chennai and Gurgaon, India.